FAQ
1. What makes Powess products unique?
Powess products are crafted with high-quality ingredients that focus on empowering women through effective skincare and beauty rituals. Our formulas are designed to nourish your skin while boosting confidence and inner strength.
2. Are Powess products suitable for sensitive skin?
Yes! We carefully formulate our products to be gentle and safe for all skin types, including sensitive skin.
3. How do I choose the right product for my skin?
Our website provides detailed product descriptions and guides to help you find the perfect match for your skin needs. Feel free to contact our support team for personalized recommendations.
4. Are your products cruelty-free and ethically made?
Absolutely. Powess is committed to cruelty-free, sustainable, and ethical beauty practices. None of our products are tested on animals.
5. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1–3 business days, with delivery in 5–14 business days.
6. Are taxes and duties included in the price?
Prices displayed on our website do not always include local taxes, customs duties, or import fees, which may vary depending on your country’s regulations. These charges are the customer's responsibility and are collected upon delivery or by your local customs office. We recommend checking with your local authorities for more information, and our team is at your disposal for support.
7. What is your return policy?
We want you to love your Powess products. If you're not completely satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange.
8. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.
9. Do you offer discounts or promotions?
Yes, we frequently offer special promotions, including seasonal sales and exclusive discounts for subscribers. Sign up for our newsletter to stay updated!
10. How should I incorporate Powess products into my skincare routine?
Each product includes usage instructions. For best results, follow the recommended routine or consult us for tips on building empowering beauty rituals.
11. Who can I contact if I have more questions?
Our customer service team is here to help! Reach out via our Contact Us page or email us directly for personalized assistance.